Current Vacancies

Job Title:

Service Engineer

Based at:

Nobel Fire Systems. 7 Quest Park, Moss Hall Road, Heywood, Lancashire, BL9 7JZ. To primarily cover either Midlands or North but would be flexible to work anywhere in the UK

Reports to:

Service Manager

Responsbile for:

Service & Small works of Fire Suppression systems

Job Summary:

The work requires an individual to carry out the detailed service of active fire suppression systems and in the event of finding upgrades or anomalies detail out the work requirement and carry out the upgrades required at that time or if works are more extensive at a later date. The Service area is predominantly Midlands and/or North UK but some working in other regions may be required to supplement our Service team activities. There is plenty of scope for increased responsibilities once the competencies and skill sets required are demonstrated. This is a busy position with a high level of responsibility and commitment required.

Key Responsibilities:

  • To attend sites around North/Midlands following a schedule of pre-planned service visits.
  • To assess the fire suppression systems electrical 12-24VDC control, detection systems and 240VDC power supplies plus full mechanical function, check, test and verify the correct operational integrity.
  • Carry out an assessment of the immediate risk to ensure the fire suppression system is still fit for purpose and is still capable of providing its initial intended function.
  • Using a supplied Service Tablet, follow and fill out the companies Service check sheets to ensure that a record and a service history of the fire system is collated and maintained.
  • Flag non-conformances and detail the works required to make rectification works.
  • Liaise with the client to ensure that they are abreast of the service requirements and seek their interaction where needed to ensure all the required service checks and tests have been carried out.
  • Reporting into the Service manager and with the service team ensure that communication from site is properly recorded and that the clients’ interests are looked after.
  • Build and strengthen customer relations throughout with the delivery of consistent quality work and communication.
  • Develop and maintain your knowledge relevant to fire industry standards and practices.
  • Attend skills and update training on all the types of fire system NFS work on.
  • Offer & seek technical help and support to and from our engineering team.
  • Be responsive to call outs for site trouble shooting and system actuations on a weekend rotation basis with the Service and Engineering teams.
  • The person will need to work away for scheduled services away from their home address.
  • The person will be based at home with regular visits made into the warehouse to restock and liaise with the Service manager and team.

Minimum Job Requirements:

  • The candidate will have sound engineering experience on simple electrical installation and strong mechanical skills.
  • a real attention to detail.
  • a desire to produce high quality work.
  • a strong communicator.
  • a strong structured method of working.
  • a self-starter with an independent approach to their work.
  • Good skill set to demonstrate mechanical and simple electrical skills.

Key Competencies:

  • Sound Technical knowledge
  • The ability to learn and take on new technical skills.
  • Critical thinking and problem solving skills.
  • Planning and organising.
  • Decision making.
  • Communication and interpersonal skills.
  • Time management.
  • An ability to work on their own and also perform well in a team.
  • Customer focussed
  • Adaptability and flexibility.

Training:

The person will be given extensive training commensurate to their existing skills and will undergo 1-3 months on installation teams to gain a more in-depth experience of the fire systems they will be working on. This hands-on training will be coupled to office based training on all types of fire suppression systems.

Benefits:

A company van will be provided along with Tablet and phone.

Major tools will be provided such as Ladders, pipe cutting equipment, Drill and Swage guns. All hand tools would be the responsibility of the Service person.

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